Terms & Conditions

These Terms & Conditions ("Terms") are the agreement between you and Caught Stealing LLC ("we", "us") for caughtstealing.com, the Caught Stealing and Caught Stealing Teams apps, the plans sold here, the PRO100™ and Targets we ship, and the Caught Stealing Recruiting waitlist (together, the "Service"). By creating an account, buying anything, or using the apps you agree to these Terms, to our Privacy Policy and, for hardware, to the Returns & Warranty terms. If you do not agree, do not use the Service.

The plain-English summary: plans renew until you cancel, and you can cancel online any time with access to the end of the paid period; a Teams license belongs to the organization that bought it; hardware has a 30-day return window and a one-year warranty; your throws and video are yours; and a parent or guardian stands behind every player under 18.

What is for sale. Individual, monthly ($14.99 a month) or yearly ($149 a year); the Individual Combo Pack ($499 for a PRO100™ device plus the first year of Individual, then $149 a year); the PRO100™ device ($399) and Caught Stealing Targets ($39.99) on their own; and Caught Stealing Teams ($999 per team for the first year, which includes one PRO100™ set per team, then $749 per team each year). Prices are in US dollars, exclude any sales tax, duties or shipping shown at checkout, and may change for future purchases; a change never affects a period you have already paid for.

Automatic renewal. Individual, Combo and Teams plans are subscriptions. They renew automatically at the end of each billing period, at the renewal price shown above, and your payment method is charged on the renewal date until you cancel. By subscribing you authorize those recurring charges. Stripe emails you a receipt for each charge and a reminder before each yearly renewal.

How to cancel. Sign in at caughtstealing.com/account and choose Manage billing, or email info@caughtstealing.com. Cancellation takes effect at the end of the period you have paid for; you keep access until then, and no further charge is made. A yearly plan cancelled part-way through the year is not prorated.

Payment. Card and wallet payments are processed by Stripe under its own terms; we never see your full card number. If a renewal payment fails, Stripe retries it over the following weeks and emails you to update your card, and your plan stays active while those retries run. If the payment still cannot be collected, the plan is cancelled and access ends at that point.

Refunds. Plan payments are not refundable except where these Terms or the law say otherwise. Hardware is covered by the returns and warranty terms in section 4. If we end your plan without cause, we refund the unused part of the current period.

California residents. In line with California's Automatic Renewal Law, the price, the billing period and this cancellation policy are presented before you subscribe, you give affirmative consent at checkout, you receive a written confirmation, and you may cancel online at any time through Manage billing.

We ship the PRO100™ and Targets to the United States, Canada and Puerto Rico at the shipping rate shown for your destination before you pay. Orders to Canada may be charged duties, taxes and a carrier handling fee on delivery, which the buyer pays. A Puerto Rico address is entered at checkout as the United States with PR as the state. Title and the risk of loss pass to you when the carrier delivers the package to the address you gave.

Returns and the limited one-year warranty for the PRO100™ are set out on our Returns & Warranty page, which forms part of these Terms: an unopened or unused device may be returned for a full refund within 30 days of purchase, and defects in materials or workmanship are repaired or replaced for one year. The device is water resistant, not waterproof.

A device bought as part of a Combo Pack or a Teams license is covered by the same warranty. The first-year plan that came with it is not refundable once the device is kept beyond the 30-day return window.

You agree not to: use the Service for anything unlawful; harass, abuse or harm another person, including a minor; upload malicious code or try to gain unauthorized access to the Service, another account or the PRO100™ firmware; copy, scrape, resell or build a competing product from the Service or its data; misrepresent who you are or who you are affiliated with; or interfere with the Service's operation.

The Service, the PRO100™ design and firmware, the apps, and the Caught Stealing and PRO100™ names and logos are the property of Caught Stealing LLC and protected by copyright, trademark and other laws. These Terms grant you no right to use them except as needed to use the Service as a customer.

Copyright complaints. If you believe content stored in the Service infringes your copyright, email info@caughtstealing.com with the subject line "Copyright", identify the work and the content, and tell us how to reach you. We remove infringing content, tell the user who uploaded it, and close the accounts of repeat infringers.

The Service depends on providers we do not control, including Apple's App Store, Stripe, Google Firebase and the carriers who deliver your order, and links to sites we do not operate. Their terms govern your use of them, and we are not responsible for their content, availability or practices.

EXCEPT FOR THE LIMITED HARDWARE WARRANTY ON THE RETURNS & WARRANTY PAGE, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, OR THAT MEASUREMENTS WILL BE ACCURATE IN ALL CONDITIONS. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

You agree to defend, indemnify and hold harmless Caught Stealing LLC and its owners, employees, agents and contractors from any third-party claim, and the damages, liabilities, fines and expenses (including reasonable attorneys' fees) that come with it, to the extent it arises out of: (a) your breach of these Terms; (b) content you record, upload or publish, including video of another person; (c) your organization's use of Teams, including recording a player without a parent's or guardian's permission; (d) your violation of any law or of another person's rights, including privacy and publicity rights; or (e) a dispute between you and another user, coach, organization or college.

We will notify you promptly of a claim and may take over its defense at our own expense; you may not settle a claim that admits fault on our behalf or binds us without our written consent. This section does not apply to a consumer to the extent the law of your state does not allow it.

Severability. If a court finds any part of these Terms unenforceable, that part is changed to the minimum extent needed to make it enforceable while keeping its intent, and the rest of these Terms stays in force.

Events beyond our control. We are not responsible for a delay or failure caused by something outside our reasonable control, such as a carrier or component shortage, an outage at a provider we depend on, a natural disaster, an epidemic, a strike, or an act of government. We will tell you and do what we reasonably can to limit the effect; a plan is extended, or the unused part refunded, for any period in which the Service was unavailable to you for more than seven consecutive days for such a reason.

Assignment. You may not transfer your account or these Terms to anyone else; an organization may transfer its Teams organization to a successor with our consent, which we will not unreasonably withhold. We may assign these Terms to an affiliate or to a buyer of the business, and we will tell you if we do.

No waiver. If we do not enforce a part of these Terms on one occasion, we may still enforce it later. A waiver is effective only in writing.

Notices. We send notices to the email address on your account. You send notices to info@caughtstealing.com or by mail to Caught Stealing LLC, 1014 N. Indian Paintbrush Circle, Payson, AZ 85541.

Survival. Sections that by their nature should survive (your data license, performance data, disclaimers, limitation of liability, indemnification, disputes and these general terms) survive the end of your account or plan.